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1) If your goods were damaged, provide a photo of the damaged original packaging/pallet.
2) If your goods were damaged, provide photos of the actual damage to the goods.
3) If you have freight damage or any missing pallets, provide a photo of the Bill Of Lading noted by the driver.

**Guidelines for Taking Photos**

- Make sure the photos are clear and not blurry
- Stand at least a foot back from the damaged product. - Avoid taking it so close that it makes it hard to tell what the photo is of.
-If there is pallet damage please take a photo from all 4 sides showing the entire side.

By not following these guidelines it could result in replacement delays.

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